RETURN POLICY

The Company disclaims all liability and confirms that it will not, under any conditions, entertain any appeal for a return of any request made on.

CHANGE OF COURSE

Stellaraa allows you to change your course to an alternative course only once using the following guidelines:

• Stellaraa is notified in writing at least 1 week before the commencement of the original course.
• The alternative course has seats available and will be finished within 1 month of the original course finish date.
• If switching to a course of a higher value, students are required to pay the amount difference.
• If switching to a course of a lower value, Stellaraa is not liable to pay the amount difference.
• A processing fee of Rs. 500/- needs to be paid within 3 days after Stellaraa accepts the change of course request.
• Course change is allowed only once during the program.

Process for Change of Course

• Contact Stellaraa at support@stellaraa.com with your course change request.
• Once approved, fill up the “Course Change Form” and submit it within 3 business days.
• Pay the processing fees + difference in course costs (if applicable) and submit the receipt to support@stellaraa.com.
• In 5-7 business days, you will get a confirmation for the course change request.

RESCHEDULE

Rescheduling by Stellaraa Edu Tech Private Limited are governed by the following guidelines:

• Stellaraa will make all possible efforts to conduct a course, but unforeseen delays may lead to rescheduling.
• Stellaraa is only responsible for the cost of the course. Any travel, logistics, or personal expenses incurred won’t be refunded.

Rescheduling Request by Customer

• The request has to be made at least 10 business days before the course commences.
• The rescheduled date should be within 90 days of the initial commencement date.
• Rescheduling doesn’t allow for course changes and is subject to seat availability.
• A rescheduling fee of Rs. 500/- must be paid within 5 business days from the approval date.

Process for Rescheduling of Course

• Contact Stellaraa at support@stellaraa.com with your course rescheduling request.
• Once approved, fill up the “Reschedule Course Form” and submit it within 3 business days.
• Pay the processing fees + difference in course costs (if applicable) and submit the receipt to support@stellaraa.com.
• In 5-7 business days, you will get a confirmation for the course reschedule request.

CANCELLATION

Stellaraa reserves the right to cancel any session or change the location for reasons such as instructor unavailability, insufficient participants, or force majeure events (earthquake, fire, etc.).

QUESTIONS

If you have any questions concerning our return policy, please contact us at: support@stellaraa.com.